Truck dispatch services for owner operators

Set the working agreement around your truck

Start with your current empty location, available pickup time, equipment specifications and preferred lanes. Your trailer dimensions, payload and handling restrictions help your dispatcher screen unsuitable freight before presenting it. Describe the work you accept, including tarping, driver assist, overnight appointments or multiple stops.

Set a practical way to review proposed loads while you are off the road. Identify who can approve a booking and when the dispatcher should call again. You remain responsible for the truck, driver availability and safe operation; dispatch coordinates the agreed load search and communication work.

Make each booking a business decision

For an owner operator, the highest advertised rate can still be a poor fit after empty miles and waiting time. Review the complete trip: drive to pickup, loaded miles, appointments, extra work and where the truck will be after delivery. Share your own cost targets so the discussion reflects your operation.

We help negotiate the rate and clarify written terms before you accept. A proposed backhaul is useful for planning, but it becomes a commitment only when the specific load is approved and booked. Neither a posted rate nor a planned lane guarantees weekly revenue.

• Ask for the all in rate and any separate accessorial terms.
• Check pickup deadhead and the realistic delivery day.
• Approve the load after reviewing its equipment and schedule requirements.

Build home time into the search

Regional dispatch and over the road dispatch need different planning. Tell us where you want to finish the week, how far you can travel and which destinations you avoid. A narrower search radius can reduce options, so discuss where you have flexibility before the truck is empty.

Keep the dispatch desk updated when unloading, maintenance or personal commitments change your availability. An accurate empty time is more useful than a busy looking calendar that the driver cannot meet.

Keep broker calls and documents connected

Dispatch support can cover load search, rate negotiation, booking coordination, broker updates and paperwork follow ups. Keep the rate confirmation, written amendments, bill of lading and signed delivery record connected to the same shipment reference.

Send legible documents promptly and retain receipts and arrival or departure times for any agreed extra charge request. We can discuss coordination with your factoring provider, while credit approval, funding and payment decisions remain with the responsible parties.

Understand the fee before the first load

Our percentage dispatch fee is 4 to 12% by equipment on loads we book. Your exact rate, billing base, service scope and invoice schedule are confirmed in writing before service starts. Clarify how fuel surcharge, accessorials, cancelled loads and freight you book yourself are treated.

Rai Dispatch uses percentage only pricing for every truck type. There are no setup fees, fixed weekly or monthly charges, or other Rai Dispatch fees. Review the agreement’s notice and outstanding payment requirements. The amount left after the percentage fee is still before fuel, insurance and other carrier operating expenses.