Curtain side trailer dispatch services

What the 5% dispatch fee includes

Rai Dispatch charges 5% of gross revenue on loads we book for curtain side trailers. Confirm the billing base and service scope in writing before onboarding. Fee schedule effective October 30, 2026.

• A dedicated truck dispatcher for your truck
• Load search and carrier approved booking
• Freight rate negotiation with brokers
• Broker communication from pickup to delivery
• Lane and route planning
• Rate confirmations and paperwork support
• 24/7 live dispatch support for active carriers

No forced dispatch: you approve every load before it is booked. We dispatch under your MC authority and never collect freight payments; brokers pay you or your factoring company.

Documents to start: Prepare your operating authority details where applicable, Certificate of Insurance, W-9, equipment specifications, and a signed dispatch agreement. A factoring notice of assignment may also be needed. Broker requirements vary by load and carrier.

Describe the complete curtainsider configuration

Curtain side trailers combine covered space with side access, but the details vary by model. Record usable length, width and height, rear door clearance, movable posts and any roof or frame restrictions. Tell us whether your equipment is a full trailer or a curtain side straight truck, because payload and loading arrangements differ.

A Tautliner style designation is useful context, not a substitute for measurements. Send the actual specifications and photographs when needed. The load must fit the available opening and carrying space with the required packaging and securement in place.

Check how the facility will use the side opening

Ask whether the shipper needs forklift access along one side, access from both sides or rear loading. Confirm which side can be used at the pickup and delivery sites and whether there is room to position the vehicle. A convenient side opening trailer cannot solve an inaccessible loading area.

For long products or awkward packages, obtain piece dimensions and the proposed handling method. Identify who supplies loading equipment and who operates the curtain or removable posts. The carrier must confirm that the equipment and procedure are suitable before the appointment is accepted.

Use access flexibility without overlooking the stop plan

Side access can help with some multi stop shipments, but it does not remove the need for a load plan. Match each delivery to its freight location, unloading requirements and appointment. Ask whether other cargo would need to be moved and whether the customer permits that handling.

We help compare extra stops, detours and site time with the total compensation. Keep delivery contacts and access instructions tied to the right stop. If the sequence changes after booking, review the equipment and schedule implications before agreeing to the revised trip.

Separate the curtain’s role from the restraint plan

Clarify the shipment’s weather protection, cleanliness and packaging requirements. Covered side loading freight is not automatically suitable for a dry van, a Conestoga or every curtainsider. The customer and carrier should agree on the actual equipment rather than substitute one trailer name for another.

Do not assume that a closed curtain provides the required cargo restraint. The carrier must assess the applicable securement method and the equipment manufacturer’s instructions. Your dispatcher collects the commodity and loading details so the operating decision can be made with the right information.

Build a lane plan with a clear dispatch percentage

Tell us your preferred commodities, regional or OTR radius and home time needs. The trip comparison should include pickup deadhead, loading and unloading time, delivery hours and practical options after the last stop. A specialized return shipment is not assumed simply because the trailer is empty.

Curtain side dispatch is 5% of gross revenue on loads we book, with a dedicated dispatcher for each truck and no setup fee. We support agreed load search, rate discussion, booking communication and documents. Confirm the billing base and service scope in writing; you retain the final load decision.