Your approval comes first
Review a load’s rate, route, appointments, and equipment requirements before deciding. Your dispatcher books freight you approve.
The carrier experience
What to expect from Rai Dispatch
Choosing a dispatcher starts with clear expectations. Here is how we approach communication, load approval, pricing, and paperwork with owner operators and small fleets.
Understand the fee
Dispatch fees are 4 to 12%, based on equipment. Confirm your equipment rate, gross revenue basis, billing schedule, and cancellation terms in your agreement.
Your dedicated dispatcher
Work with a dedicated dispatcher who knows your equipment, lanes, and schedule. Active carriers receive 24/7 live dispatch support. Agree on contact details, team coverage and update preferences during onboarding.
Practical load support
Get help with load search, rate negotiation, broker communication, route planning, rate confirmations, and delivery paperwork.
Ask the questions that matter to your truck.
Discuss your preferred lanes, home time, operating costs, authority, and insurance before starting. Freight availability and carrier results vary; no specific load rate or weekly revenue is guaranteed.
Read our dispatcher selection guide