A clear path from available truck to approved load.

Truck load search and booking support

Rai Dispatch searches for freight around your equipment, location and schedule, then helps coordinate the details needed for an informed booking. Your approval stays at the center of the process.

Equipment and lane preferences
Broker requirements reviewed
Written confirmations organized

Percentage dispatch plan

4 to 12%

Rate depends on your truck type. Dedicated truck dispatcher included. Confirm the billing base and service scope before starting.

Discuss your truck View pricing details

Freight availability and carrier results vary; no specific load rate or weekly revenue is guaranteed.

Rai Dispatch · Service details

Dispatch service at a glance

Your dispatcher: A dedicated dispatcher for your truck. See how the team works.
Dispatch fee: 4 to 12% of gross revenue on loads we book, based on equipment. Rai Dispatch uses percentage only pricing for every truck type. There are no setup fees, fixed weekly or monthly charges, or other Rai Dispatch fees. Fee schedule effective October 30, 2026. Review the billing terms.
Service area: All 48 contiguous United States. Plan your lanes and coverage.
Load approval: You review the rate, appointments and requirements, then approve each load before booking.
Getting started: Free setup, an equipment review and a written dispatch agreement. New carrier setup desk: Monday to Saturday, 8:00 AM to 6:00 PM CT. Prepare your carrier details.
Active carrier support: 24/7 live dispatch support for active carriers. Use your agreed dispatch contact and escalation process.

Define a workable search before calling on loads

We need an accurate empty location, available time, equipment specifications and operating preferences. This helps screen out loads that cannot fit your truck or schedule before time is spent pursuing them.

Search criteria include pickup radius, destination preferences, home time and handling limits. The available freight and broker requirements determine which opportunities can move forward; dispatch does not guarantee access to a private shipper network or a dedicated contract.

Review full truckload and partial load requirements

For full truckload (FTL) dispatch, clarify the space and equipment reserved for the shipment, whether the trailer must be exclusive to that load, and the complete pickup and delivery plan. A shipment does not have to fill every pallet position to come with exclusive use requirements.

For a partial load, check the cargo dimensions, weight, usable space and written terms before considering another shipment on the same truck. Loading access, compatible cargo, securement, stop order and appointment times all need to work together. Empty space alone is not approval to add freight.

Confirm any exclusive use, co loading or handling restrictions.
Check each shipment against the truck’s remaining payload and usable space.
Get carrier approval for the complete route and every booking.

Review the details, approve, then confirm

A load needs more than a rate and destination. Commodity, weight, appointments, stops, loading method and special instructions are reviewed alongside the broker’s onboarding requirements. Missing details should be resolved before the carrier agrees to move.

After approval, we help coordinate the rate confirmation and dispatch information. Keep the driver’s truck status current so changes can be communicated quickly and the next pickup is not scheduled from an outdated empty time.

Provide accurate truck specifications and availability.
Review the load and confirm your acceptance.
Keep written booking details accessible to the driver.

Questions carriers ask

Practical answers before you start

Can you guarantee a load on my first day?

No. Timing depends on completed onboarding, broker acceptance, equipment and available freight. We discuss readiness and expectations before starting the search.

Do I have to accept every load you find?

No. You approve the freight and terms. Your feedback helps refine the search, while recognizing that tighter requirements may reduce availability.

Can you help find partial loads as well as full truckloads?

We can review suitable partial load opportunities within the agreed dispatch scope. Equipment, cargo compatibility, broker terms and the combined schedule must fit, and you approve each booking. This is carrier dispatch support, not a shipper facing less than truckload (LTL) shipping network.

Do you work under my authority?

Dispatch support is provided for your carrier operation under the written agreement. You retain your carrier authority, equipment and responsibility for accepting and operating the load.