Cargo van dispatch services: 12% fee

What the 12% dispatch fee includes

Rai Dispatch charges 12% of gross revenue on loads we book for cargo vans. The separately listed Sprinter van dispatch service is priced at 5%. Confirm which service category applies to your vehicle before onboarding. Fee schedule effective October 30, 2026.

• A dedicated truck dispatcher for your truck
• Load search and carrier approved booking
• Freight rate negotiation with brokers
• Broker communication from pickup to delivery
• Lane and route planning
• Rate confirmations and paperwork support
• 24/7 live dispatch support for active carriers

No forced dispatch: you approve every load before it is booked. We dispatch under your MC authority and never collect freight payments; brokers pay you or your factoring company.

Documents to start: Prepare your operating authority details where applicable, Certificate of Insurance, W-9, equipment specifications, and a signed dispatch agreement. A factoring notice of assignment may also be needed. Broker requirements vary by load and carrier.

Measure the space that freight can actually use

Cargo length, wheel well clearance, interior height and door openings affect whether a shipment fits. Pallet count alone can be misleading. Share dimensions, usable payload, available loading equipment and any restrictions on how cargo can be loaded.

We clarify whether the delivery requires a dock, forklift access, hand unloading or additional labor. A vehicle suitable for one expedited shipment may not suit the next even when both are described as van freight.

Distinguish dispatch from a promised delivery contract

A dispatch service searches and coordinates within an agreed scope. It does not automatically provide a parcel route, courier contract or continuous stream of same day work. Local and expedited operations may require different relationships and onboarding processes.

Before starting, we review your location, travel radius, availability and vehicle. If your requirements fall outside the support we can provide, the fit needs to be resolved before an agreement is signed.

Assess waiting and repositioning as part of the trip

Smaller freight can still involve a long empty drive, a narrow pickup window or unpaid waiting. Evaluate total time and miles alongside the rate, especially when the destination has limited next load options.

If service is confirmed, the percentage fee is 12% under the written agreement. You approve the load and its handling requirements; we do not promise earnings or imply that every van qualifies for every platform.

• Give exact door openings and the narrowest usable interior width.
• Clarify delivery access and unloading responsibility.
• Set a maximum empty mile radius and realistic response time.

Cargo van load search for the space you can actually use

Small cargo van freight needs a more precise fit check than a general pallet count. Send the make and configuration, measured cargo area, narrow points, door openings and carrier confirmed available payload. Interior fittings and the vehicle’s actual setup can reduce usable space and capacity compared with a brochure example.

We ask how the shipment enters the van, how it is secured and how it will be removed at delivery. A tall package might fit the roof space but not the door opening; a pallet might fit on the floor but require equipment unavailable at the receiver. These are booking questions to resolve before a load is approved.

Dispatch support for a cargo van owner operator

This service starts with an existing carrier operation and a vehicle available for suitable freight. Tell us where the van is based, the distance you are prepared to travel, accepted delivery work and whether overnight trips fit your plans. We review those details before confirming the support we can provide.

For an urgent small shipment, distinguish a ready pickup from a requested deadline. The van’s proximity alone does not show that the driver, equipment and receiving arrangements are ready. We coordinate the facts and bring the proposal back to you for approval; dispatch is not a driving job offer, vehicle lease or guaranteed courier route.

Rai Dispatch charges 12% of gross revenue on loads we book for cargo vans. The separately listed Sprinter van dispatch service is priced at 5%. Confirm which service category applies to your vehicle before onboarding. The example below assumes a $2,000 agreed commission base; it does not decide whether fuel surcharge, detention or other accessorials belong in that base. Your agreement controls the billing scope.