Straight trucks. Specific load requirements.
Box truck dispatch services: 7% fee
7%dispatch fee
Dedicated dispatcherDispatch specialtyThe 7% fee applies to gross revenue on loads we book. No setup fees, fixed weekly or monthly charges, or other Rai Dispatch fees.
Rai Dispatch charges 7% of gross revenue on loads we book for box trucks. Confirm the billing base and service scope in writing before onboarding.
Rai Dispatch provides box truck dispatch for owner operators and small fleets running 26 foot box trucks and other straight trucks across the lower 48. Your dedicated dispatcher checks payload and loading access, searches suitable freight, negotiates rates and coordinates bookings you approve.
- Box dimensions and payload reviewed
- Liftgate and delivery needs clarified
- Regional and OTR options assessed
Rai Dispatch charges 7% of gross revenue on loads we book for box trucks. Confirm the billing base and service scope in writing before onboarding. Fee schedule effective October 30, 2026. No forced dispatch: you approve every load before it is booked. We dispatch under your MC authority and never collect freight payments; brokers pay you or your factoring company. Carrier operating expenses are separate from our dispatch fee.
Freight availability and carrier results vary; no specific load rate or weekly revenue is guaranteed.
Rai Dispatch · Service details
Dispatch service at a glance
- Your dispatcher
- A dedicated dispatcher for your truck. See how the team works.
- Dispatch fee
- 7% of gross revenue on loads we book. Rai Dispatch uses percentage only pricing for every truck type. There are no setup fees, fixed weekly or monthly charges, or other Rai Dispatch fees. Fee schedule effective October 30, 2026. Review the billing terms.
- Service area
- All 48 contiguous United States. Plan your lanes and coverage.
- Load approval
- You review the rate, appointments and requirements, then approve each load before booking.
- Getting started
- Free setup, an equipment review and a written dispatch agreement. New carrier setup desk: Monday to Saturday, 8:00 AM to 6:00 PM CT. Prepare your carrier details.
- Active carrier support
- 24/7 live dispatch support for active carriers. Use your agreed dispatch contact and escalation process.
What the 7% dispatch fee includes
Rai Dispatch charges 7% of gross revenue on loads we book for box trucks. Confirm the billing base and service scope in writing before onboarding. Fee schedule effective October 30, 2026.
- A dedicated truck dispatcher for your truck
- Load search and carrier approved booking
- Freight rate negotiation with brokers
- Broker communication from pickup to delivery
- Lane and route planning
- Rate confirmations and paperwork support
- 24/7 live dispatch support for active carriers
No forced dispatch: you approve every load before it is booked. We dispatch under your MC authority and never collect freight payments; brokers pay you or your factoring company.
Documents to start: Prepare your operating authority details where applicable, Certificate of Insurance, W-9, equipment specifications, and a signed dispatch agreement. A factoring notice of assignment may also be needed. Broker requirements vary by load and carrier.
A truck length is only the starting point
Two trucks described as 26 foot box trucks may have different payloads, interior heights, door openings and dock compatibility. Those differences determine whether the freight can be loaded and delivered. We collect your actual measurements instead of assuming a listing will fit.
Tell us whether the truck has a liftgate, pallet jack, dock height access and any loading restrictions. Driver assist, inside delivery and residential delivery are separate work requirements that need explicit approval.
Define the type of work you want
Some carriers prefer longer runs with one pickup and delivery. Others seek regional work that returns the truck closer to home. Local delivery and dedicated routes can require different arrangements, and availability cannot be inferred from a general truckload posting.
We review the search area, available schedule and acceptable empty miles with you. Expedited or time sensitive freight requires an honest estimate of readiness and transit time, not an assumption that a small truck can bypass operational limits.
- Confirm pallet count alongside piece dimensions and total weight.
- Ask about dock access, liftgate use and who unloads.
- Include extra stops, driver labor and waiting time in the rate discussion.
Plan realistically as a new box truck carrier
A new authority does not automatically qualify for every broker or shipment. Broker onboarding requirements, insurance and equipment specifications can reduce the options available. We review these factors before setting expectations for the load search.
Our percentage plan is 7%, with the billing base confirmed in the agreement. We cannot promise a daily route, platform approval, weekly revenue or an immediate first load.
Specialized box truck dispatch for owner operators and fleets
Rai Dispatch specializes in box truck dispatch for owner operators and small fleets across the lower 48 states. Our 7% dispatch service includes a dedicated dispatcher, free setup, load search, rate negotiation, booking coordination, broker communication, appointment follow ups and paperwork support within the agreed scope. You approve each load.
We review 26 foot box trucks and other straight truck configurations using actual dimensions, available payload and delivery capabilities. Dock freight, liftgate delivery and inside delivery need different arrangements. For liftgate work, share the gate’s rated capability and usable platform, pallet jack availability and the work your driver accepts. We confirm shipment and facility requirements before presenting a booking for your decision.
| Delivery arrangement | Details to confirm |
|---|---|
| Dock to dock | Dock access, truck compatibility and who loads and unloads |
| Liftgate delivery | Handling unit fit, gate capability and unloading responsibility |
| Inside or multiple stop delivery | Driver tasks, access, stop sequence and agreed compensation |
How box truck dispatch works and what it costs
Pricing last reviewed October 31, 2026. Rai Dispatch charges 7% of gross revenue on loads we book for box trucks. Confirm the billing base and service scope in writing before onboarding.
Start with your truck specifications, empty location, available time and preferred lanes. Your dispatcher searches suitable freight and clarifies dimensions, loading access, appointments, compensation and known empty miles. You review the complete proposal and approve or decline it. After approval, we coordinate the booking, agreed updates and delivery document follow ups.
On a hypothetical $2,000 agreed billing base, the 7% box truck dispatch fee is $140. The remaining $1,860 is before fuel, maintenance, insurance, driver pay and other operating expenses; it is not profit or an earnings forecast. Confirm how fuel surcharge and accessorials are treated in your written billing terms.
| Item | Amount |
|---|---|
| Agreed example commission base | $2,000 |
| Dispatch fee at 7% | $140 |
| Revenue after dispatch fee, before operating costs | $1,860 |
Questions carriers ask
Practical answers before you start
How much does Rai Dispatch charge for box truck dispatch?
Rai Dispatch charges 7% of gross revenue on loads we book for box trucks. Confirm the billing base and service scope in writing before onboarding.
Do you dispatch 26 foot box trucks?
We review 26 foot box trucks and other straight truck configurations. Fit depends on payload, dimensions, loading equipment, location and available freight, not length alone.
Can a box truck with new authority get dispatch help?
You can request an onboarding review. Some brokers or loads have authority age and insurance requirements that limit availability, so acceptance and load timing cannot be guaranteed.
Do you guarantee local or dedicated delivery routes?
No. Share your preferred area and schedule, and we will assess whether the available service and freight fit. A dedicated route must be separately confirmed in writing.
Does Rai Dispatch specialize in box truck dispatch?
Yes. Rai Dispatch specializes in box truck dispatch for owner operators and small fleets, including 26 foot and other straight truck configurations. The published fee is 7%, with a dedicated dispatcher and free setup. Equipment fit, lanes and service scope are reviewed before starting.
Does Rai Dispatch offer 24/7 box truck dispatch support?
Yes. Rai Dispatch provides 24/7 live dispatch support for active carriers, including box truck owner operators and fleets. Your assigned dispatcher works with team backup coverage, and you receive the active load contact and escalation process during onboarding. New carrier setup desk hours are Monday to Saturday, 8:00 AM to 6:00 PM CT. Support availability does not guarantee loads, routes or revenue.
Can my box truck accept a load posted for a dry van?
Only if the responsible party and carrier confirm that the actual truck meets every shipment requirement. Do not substitute a straight truck merely because the freight seems small enough; loading access, payload, appointments and equipment acceptance still matter.
Is liftgate or inside delivery automatically included in a box truck booking?
No. Confirm the requested work, equipment capability, unloading responsibility and compensation before approving the load. Tell the dispatcher which delivery tasks your operation accepts.
Does Rai Dispatch charge any fees besides the equipment percentage?
Rai Dispatch uses percentage only pricing for every truck type. There are no setup fees, fixed weekly or monthly charges, or other Rai Dispatch fees.