Keep the load record together.
Truck dispatch paperwork support
Paperwork supports every stage of a shipment, from onboarding to payment follow up. Rai Dispatch helps coordinate the documents within your dispatch agreement so missing details can be addressed promptly.
- Rate confirmations organized
- BOL and POD follow ups
- Accessorial documents collected
Percentage dispatch plan
4 to 12%
Rate depends on your truck type. Dedicated truck dispatcher included. Confirm the billing base and service scope before starting.
Discuss your truck View pricing detailsFreight availability and carrier results vary; no specific load rate or weekly revenue is guaranteed.
Rai Dispatch · Service details
Dispatch service at a glance
- Your dispatcher
- A dedicated dispatcher for your truck. See how the team works.
- Dispatch fee
- 4 to 12% of gross revenue on loads we book, based on equipment. Rai Dispatch uses percentage only pricing for every truck type. There are no setup fees, fixed weekly or monthly charges, or other Rai Dispatch fees. Fee schedule effective October 30, 2026. Review the billing terms.
- Service area
- All 48 contiguous United States. Plan your lanes and coverage.
- Load approval
- You review the rate, appointments and requirements, then approve each load before booking.
- Getting started
- Free setup, an equipment review and a written dispatch agreement. New carrier setup desk: Monday to Saturday, 8:00 AM to 6:00 PM CT. Prepare your carrier details.
- Active carrier support
- 24/7 live dispatch support for active carriers. Use your agreed dispatch contact and escalation process.
Start with a complete load record
A useful record connects the broker, shipment reference, agreed rate, pickup and delivery details, and any written changes. We help review dispatch documents and identify missing information that needs clarification.
The carrier must provide accurate business documents and approve the agreements it enters. We can assist with coordination of carrier packets, insurance certificate requests and other onboarding items, but do not issue insurance, operating authority or legal certifications.
Make the delivery documents usable
Clear, complete images of the bill of lading and signed proof of delivery are easier to process than cropped or unreadable photos. Record the shipment reference and keep all pages together. For expenses or delays, retain receipts and relevant timestamps.
Where agreed, we help coordinate document follow ups with the broker or your factoring provider. Dispatch paperwork assistance does not replace accounting, legal advice, compliance management or a guarantee of payment.
- Check that dates, signatures and shipment references are legible.
- Keep approved rate changes with the original confirmation.
- Retain receipts and evidence for requested accessorial charges.
Questions carriers ask
Practical answers before you start
Can you work with my factoring company?
We can discuss document coordination with your existing factoring provider. Confirm the required process and scope during onboarding; factoring approval and funding remain the provider’s decisions.
Do you provide compliance or legal services?
This service is dispatch related document support. Regulatory filings, legal advice, insurance and full compliance management are not automatically included.
Do you guarantee detention payment?
No. We can help organize and submit supporting information within the agreed scope. Payment depends on the written terms, evidence and approval by the responsible party.