Car hauler dispatch services

What the 5% dispatch fee includes

Rai Dispatch charges 5% of gross revenue on loads we book for car haulers. Confirm the billing base and service scope in writing before onboarding. Fee schedule effective October 30, 2026.

• A dedicated truck dispatcher for your truck
• Load search and carrier approved booking
• Freight rate negotiation with brokers
• Broker communication from pickup to delivery
• Lane and route planning
• Rate confirmations and paperwork support
• 24/7 live dispatch support for active carriers

No forced dispatch: you approve every load before it is booked. We dispatch under your MC authority and never collect freight payments; brokers pay you or your factoring company.

Documents to start: Prepare your operating authority details where applicable, Certificate of Insurance, W-9, equipment specifications, and a signed dispatch agreement. A factoring notice of assignment may also be needed. Broker requirements vary by load and carrier.

Build the load from specific vehicles

A count of cars is not enough to establish a trailer load. Gather each vehicle’s year, make, model, dimensions where needed and operability. A large pickup, low clearance sports car and compact sedan create different space and handling requirements. Ask about modifications, keys and any condition that changes the pickup process.

Provide your trailer configuration, usable positions, capacity and loading restrictions. The carrier decides the loading layout, weight distribution and securement. Your dispatcher can organize the shipment details so that this decision happens before acceptance, instead of after a driver reaches the seller or auction.

Confirm that each pickup is actually ready

For auction, dealership or private party pickups, establish the release reference, authorized contact and collection hours. Ask whether payment, paperwork or another hold must be cleared before the vehicle can leave. A booked transport order does not necessarily mean the vehicle is available immediately.

Record whether the location can accommodate the loaded carrier and whether a different meeting point requires prior approval. Confirm loading assistance for an inoperable vehicle before treating it as routine work. Dispatch can coordinate the questions, but must not promise equipment or assistance that the carrier has not agreed to provide.

Plan the route and the trailer together

Several individual vehicle orders can create a demanding trip even when their total mileage looks reasonable. Compare pickup and delivery windows, detours and the sequence in which vehicles can be accessed. An additional unit may require more rearrangement or waiting than its quoted revenue justifies.

For regional or OTR car hauling, share your preferred radius, available driver time and home time target. We help review the whole itinerary. A remaining trailer position is an opportunity to assess, not a guarantee that a compatible vehicle will be available along the route.

Keep condition, delivery and payment records connected

Agree on the required pickup and delivery inspection process, photographs and transport documents. Keep vehicle identifiers and observed condition tied to the correct order. Clear records help the parties understand what was collected and delivered; they should reflect the actual inspection rather than an assumed condition.

Confirm the party responsible for payment, the agreed method and any documents needed to invoice. Your dedicated dispatcher supports communication and paperwork follow ups within the service agreement. The dispatch service does not promise payment collection, cargo claim outcomes or access to a particular auto transport platform.

Use a clear percentage for the agreed dispatch work

Car hauler dispatch is 5% of gross revenue on loads we book, with no setup fee. Confirm how a multi vehicle trip is billed, what revenue is included and how cancellations or extra handling charges are treated.

Bring a description of your equipment, the vehicle types you accept and your preferred lanes to onboarding. We review the fit before starting. You choose the orders you accept and remain responsible for safe vehicle handling and transport.