Dump truck dispatch services

What the 5% dispatch fee includes

Rai Dispatch charges 5% of gross revenue on loads we book for dump trucks and trailers. Confirm the billing base and service scope in writing before onboarding. Fee schedule effective October 30, 2026.

• A dedicated truck dispatcher for your truck
• Load search and carrier approved booking
• Freight rate negotiation with brokers
• Broker communication from pickup to delivery
• Lane and route planning
• Rate confirmations and paperwork support
• 24/7 live dispatch support for active carriers

No forced dispatch: you approve every load before it is booked. We dispatch under your MC authority and never collect freight payments; brokers pay you or your factoring company.

Documents to start: Prepare your operating authority details where applicable, Certificate of Insurance, W-9, equipment specifications, and a signed dispatch agreement. A factoring notice of assignment may also be needed. Broker requirements vary by load and carrier.

Match the material and unloading method

A straight dump truck, end dump, side dump and belly dump do not perform the same job. Describe your body or trailer, available payload, material restrictions and unloading arrangement. Confirm what the receiving site can accommodate before treating a general material hauling request as a fit.

Ask for the material specification and any cleanliness, covering or handling requirements. Aggregate, sand, dirt and asphalt can call for different equipment and site arrangements. Demolition material, waste or potentially contaminated loads require an additional review; they should not be treated as ordinary aggregate without clear information.

Evaluate the complete loaded and empty cycle

A short loaded trip can still consume substantial time at the plant, scale or receiving site. Map the loading queue, loaded travel, unloading wait and empty return before estimating what the truck can accomplish. Use actual operating information rather than multiplying a best case trip time into a promised daily total.

Tell your dispatcher the starting yard, working hours and acceptable travel radius. Discuss whether a change in loading point or jobsite would alter the agreement. The driver and site operator must assess safe access and unloading conditions; dispatch scheduling cannot override that assessment.

Clarify whether the work pays by ton, load or time

Different rate bases make offers difficult to compare without the underlying conditions. For per ton work, identify the approved scale and ticket process. For per load work, confirm the material and expected haul. For hourly work, clarify the agreed start, stop, travel and waiting time rules.

A higher rate on paper may come with longer queues or an unpaid return. We support discussions about the actual work, minimum commitments if any, cancellation terms and extra waiting. Each item must be confirmed by the responsible party; it should not be added to expected revenue merely because it was requested.

Keep jobsite changes and tickets together

Confirm the daily start point, dispatch contact, plant hours and receiving instructions. Weather, site readiness or material availability can change the plan. Agree on how the carrier will receive updates and who can authorize a different destination or additional work.

Keep legible scale tickets, load references and the required time records with the correct job. Identify the signer or submission process before the driver leaves the site. Your dedicated dispatcher can help organize agreed communication and paperwork follow ups so the invoice is supported by the actual work completed.

Review the local market and fee before committing

Dump truck dispatch is 5% of gross revenue on loads we book, with no setup fee. Confirm how the agreed percentage applies to the quoted rate basis and what revenue is included. Fuel, maintenance and other operating expenses remain separate.

Send your equipment, material preferences, operating radius and authority details for a service review. Availability depends on the region and actual assignments. We assess the fit without promising a municipal contract, construction project, daily route or minimum number of loads.