Tanker dispatch services

What the 5% dispatch fee includes

Rai Dispatch charges 5% of gross revenue on loads we book for tankers. Confirm the billing base and service scope in writing before onboarding. Fee schedule effective October 30, 2026.

• A dedicated truck dispatcher for your truck
• Load search and carrier approved booking
• Freight rate negotiation with brokers
• Broker communication from pickup to delivery
• Lane and route planning
• Rate confirmations and paperwork support
• 24/7 live dispatch support for active carriers

No forced dispatch: you approve every load before it is booked. We dispatch under your MC authority and never collect freight payments; brokers pay you or your factoring company.

Documents to start: Prepare your operating authority details where applicable, Certificate of Insurance, W-9, equipment specifications, and a signed dispatch agreement. A factoring notice of assignment may also be needed. Broker requirements vary by load and carrier.

Identify the product before searching for a load

Start with the commodity, quantity, required tank type and any customer specifications. Food grade liquid, industrial product and dry bulk work should not be treated as interchangeable categories. Send the trailer material, compartment arrangement, capacity and equipment details needed to assess the proposed operation.

Clarify product compatibility, previous cargo restrictions and the documentation the customer expects. If the material classification or handling requirements are unclear, obtain the responsible party’s written instructions before approval. Dispatch can collect information; it does not establish that a tank is suitable for an unknown product.

Place cleaning and inspection requirements into the schedule

Ask what cleaning record, inspection or prior load information is required and when it must be supplied. Determine whether a specific cleaning facility or process must be accepted by the customer. A wash appointment can affect the earliest available pickup and the distance traveled before the paying leg begins.

Include cleaning costs and repositioning in the trip comparison. Keep certificates, seals or other required records with the load paperwork. An apparently convenient reload still needs product compatibility and customer approval; a dispatcher should not assume that an empty tank is ready for any commodity.

Clarify loading and unloading responsibilities

Confirm the loading location, appointment, expected transfer method and equipment supplied by each party. Ask about required pumps, hoses, connections or other equipment without assuming that the carrier provides them. Establish who performs the work and who can approve a change at the facility.

We help keep these requirements visible in booking communication and appointment follow ups. The carrier and facility must follow the applicable operating procedures. If the setup differs from the agreed instructions, clarify the issue with the responsible parties before proceeding rather than improvising a transfer plan.

Match the operation to the carrier and driver

Tank vehicle and hazardous materials qualifications are separate questions that depend on the equipment and shipment. Provide the authority, insurance and driver qualifications relevant to your operation during the service review. A dispatch booking does not confer an endorsement, training, registration or permit.

Also review customer onboarding, site access and any commodity specific conditions before scheduling. We confirm the support we can provide for the proposed work. The onboarding conversation should identify the supported commodities and the contact who can resolve a changed requirement before a shipment is accepted.

Compare the full tank cycle and dispatch fee

The useful comparison includes pickup positioning, loading time, transit, unloading, required cleaning and the next available date. Separate confirmed compensation from requested waiting time or other accessorial payments. Your dedicated dispatcher supports rate discussion and document follow up while you approve the load.

Tanker dispatch is 5% of gross revenue on loads we book, with no setup fee. Confirm the billing base, included coordination and treatment of separately reimbursed expenses in writing. Discuss the actual commodity and lanes with the desk before relying on availability.