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The next load · A practical return plan

Backhaul and reload dispatch support

The end of one delivery is the starting point for the next load search. Rai Dispatch helps owner operators and fleets review backhaul and reload options around their actual empty location, available time and next destination. Your return plan can include home time or another working region, with each load approved separately.

  • Return destination clarified
  • Updated empty time planning
  • Total trip comparisons

Percentage dispatch plan

4 to 12%

Rate depends on your truck type. Dedicated truck dispatcher included. Confirm the billing base and service scope before starting.

Discuss your truck View pricing details

Freight availability and carrier results vary; no specific load rate or weekly revenue is guaranteed.

Rai Dispatch · Service details

Dispatch service at a glance

Your dispatcher
A dedicated dispatcher for your truck. See how the team works.
Dispatch fee
4 to 12% of gross revenue on loads we book, based on equipment. Rai Dispatch uses percentage only pricing for every truck type. There are no setup fees, fixed weekly or monthly charges, or other Rai Dispatch fees. Fee schedule effective October 30, 2026. Review the billing terms.
Service area
All 48 contiguous United States. Plan your lanes and coverage.
Load approval
You review the rate, appointments and requirements, then approve each load before booking.
Getting started
Free setup, an equipment review and a written dispatch agreement. New carrier setup desk: Monday to Saturday, 8:00 AM to 6:00 PM CT. Prepare your carrier details.
Active carrier support
24/7 live dispatch support for active carriers. Use your agreed dispatch contact and escalation process.

Tell us where the truck needs to be next

A backhaul commonly describes freight on a return leg; a reload can take the truck toward a different destination. Specify whether your priority is returning to a home base, reaching a preferred market or continuing an OTR trip. These are different search objectives and may produce different options.

Share the latest acceptable arrival date as well as the destination. A load headed toward home may still miss your schedule because of a delivery appointment or weekend closure. Identify firm commitments before considering a longer detour or another overnight stop.

Build the search from a reliable empty time

The expected end of the current load needs to include unloading, document collection and any required equipment preparation. A reefer may need a washout; a power only tractor may have trailer return obligations; an open deck carrier may need time to remove and store securement equipment.

We can discuss possible next loads while you are still under a shipment, but the availability estimate must stay current. Report delays promptly. A promising posting is not a confirmed booking, and an uncertain unload time should not be presented to the next broker as a firm commitment.

  • Identify the actual empty location.
  • Allow for unloading and equipment preparation.
  • Check obligations attached to the current trailer.
  • Update the desk when the delivery schedule changes.

Compare the return load with the complete alternative

Review the empty drive to pickup, the loaded route and any remaining miles to your destination. Add waiting, loading and delivery time. A backhaul that pays something is not automatically a better choice than another plan; extra time and costs can consume the benefit.

For a hypothetical comparison, a truck has a 300 mile direct drive home. A proposed return load needs 70 empty miles, 250 loaded miles and another 100 miles after delivery. The freight option totals 420 miles, or 120 more than the direct drive. Compare the confirmed compensation against those extra miles, appointment time, dispatch fees and your own costs.

That arithmetic does not determine profitability. A late delivery might also change home time or the next booked job. We organize the options so the carrier can make the decision with the known facts, while keeping unconfirmed opportunities separate.

Review the reload as a new booking

Do not skip equipment or broker checks just because a load is on the way back. Confirm commodity, dimensions, weight, loading access, appointments, payment terms and any restrictions. The carrier's approval of the outbound load does not approve a separate return shipment.

Keep the confirmations and delivery documents for each load clearly identified. If the return trip involves a partial shipment, check co loading permission and the complete stop sequence. A change to one booking may require a fresh review of the others.

Agree the dispatch scope before the return search

A dedicated dispatcher can support return load search, rate discussions, broker communication and booking coordination within the agreed service. Tell us if you booked the outbound load independently so responsibilities and the fee treatment are clear.

Published dispatch fees are 4 to 12% by equipment on loads we book, with the billing base agreed in writing. Backhaul planning does not guarantee freight, a particular rate or a return home date. Bring the current delivery details and destination to the discussion so we can review whether the service fits.

Questions carriers ask

Practical answers before you start

Are backhauls guaranteed?

No. Suitable freight, broker approval, equipment and appointments must align. A return load is confirmed only after the required approvals and booking.

Can I request a backhaul for an outbound load I booked myself?

You can request a service fit review. Share the existing booking and clarify which work Rai Dispatch will handle and which dispatched loads are subject to the fee.

Will any paying return load reduce my costs?

Not necessarily. Compare the entire route, extra miles, waiting, handling requirements and fees against your actual alternatives before deciding.

Start with your truck and your lanes

Talk through your operation.

Tell us your equipment, current location and preferred lanes. We will review service fit and explain the dispatch fee before you start.